The Solution

We designed an interactive, LMS-based eLearning course that provided both foundational content and practical, reflective tools for clinicians.

• Anchored in real-world clinical cases
  The training centered on a fictional case study of Dave, a 24-year-old Marine Corps veteran experiencing PTSD, complex family dynamics, and challenges with identity and belonging. The scenario offered multiple points for reflection and clinical judgment.

• Responsive, reflection-driven design
  Each module included built-in opportunities for personal reflection, such as a Digital Notepad where learners could write questions and insights to guide case conceptualization. Notes were not stored in the LMS, preserving confidentiality and encouraging honest self-reflection.

• Expert-led, inclusive content
  Based on survey data from clinicians across the U.S., we prioritized the topics they wanted most: race, ethnicity, gender identity, and sexual orientation. The training included voices of subject matter experts and veterans, grounding theory in lived experience.

• Modular structure for flexibility
  The course included 7 modules, a conclusion, and a final quiz. Most segments were under 30 minutes and had to be completed in sequence. A minimum score of 80% was required to pass.

• Accessibility features and learner support
  The course player featured a guided tour, support for note saving, and progress memory for learners who needed to pause and resume.