MPP: Localization and Accessibility for Pool Professional Training The Challenge As part of their global Master Pool Professional (MPP) training program, Team Horner needed a bilingual, multimedia eLearning module that would teach essential water chemistry concepts to a diverse … Read More
Cohen Veterans Network: Culturally Responsive Care for Diverse Military Clients
CVN: Culturally Responsive Care for Military Clients The Challenge Cohen Veterans Network (CVN), a national not-for-profit mental health network serving post-9/11 veterans, active-duty service members, and their families, needed a training solution for clinicians working with a highly diverse … Read More
Modivcare Meal App: Customer Service Training for a New App Launch
Modivcare Meal App: Training for a New App Launch The Challenge Modivcare developed a new mobile app to streamline the ordering and delivery of chef-prepared, healthy meals to members’ homes. Before its public release, Modivcare needed to train their customer … Read More
Chapter Management: Expanding Access With Microlearning
Chapter Management: Expanding Access With Microlearning The Challenge The Chapter Management course needed a refresh to better serve a global audience of emerging community leaders—many from rural areas in African countries and other regions with limited internet access, including learners … Read More
DDCN: Localizing Technical Concepts for Global Access
DDCN: Localizing Technical Concepts for Global Access The Challenge The DDCN course introduces technical concepts and real-world skills for building and managing computer networks. To expand its reach and impact, the course needed to be localized into Arabic, Spanish, … Read More
Transforming a Historic Timeline into an Engaging Learning Experience
Transforming a Historic Timeline into an Engaging Learning Experience The Challenge Turning a dense, text-heavy timeline into an engaging and accessible learning experience was no small feat. The goal: make the history of encryption not only interactive and visually … Read More
Making HIPAA Compliance Training Engaging
Making HIPAA Compliance Training Engaging The Challenge HIPAA compliance training is essential, but traditionally dry, leading to low engagement and poor retention. The client needed a way to deliver required annual content that would captivate learners and promote meaningful … Read More
The Intellectual Property (IP) Identifier Tool
The Intellectual Property (IP) Identifier Tool The Challenge Entrepreneurs, business owners, and creatives often struggle to determine what type of intellectual property (IP) they own. Existing job aids were too complex, requiring users to navigate multiple documents and resources to … Read More
Interactive Training Tool for Suicide Hotline Team
Interactive Training Tool for Suicide Hotline Team The Challenge Training new members of a suicide hotline team required an interactive response support tool that worked in a low-bandwidth environment. The goal was to provide realistic scenarios with complex branching … Read More
CRNA: Converting a Handbook to a Multilingual eLearning Experience
CRNA: Converting a Handbook to a Multilingual eLearning Experience The Challenge The client needed to convert a content-heavy handbook into engaging, task-driven eLearning modules. The original content was a single 100+ page PDF, making it difficult for learners to … Read More